Human Communication in Society [RENTAL EDITION]

Cover
Title
Copyright
Brief Contents
Contents
Preface
About the Authors
PART I Understanding Human Communication Processes
	1 Introduction to Human Communication
		The Importance of Studying Human Communication
			Critical Thinking: A Key to Successful Communication
			Advantages of Studying Human Communication
		What Is Human Communication?
			Components of Human Communication
		A Model of Human Communication: The Synergetic Model
			Communication Is Transactional
			Communication Is Influenced by Individual Forces
			Communication Is Influenced by Societal Forces
			Communication Is Influenced by Culture
			Communication Is Influenced by Context
		Communication Ethics
			Defining Your Communication Ethic
			Communication Ethics in Practice
		Putting It All Together: Communicating Competently
		Summary
			Key Terms
			Apply What You Know
		Alternative View
			Co-rumination: When Too Much Talk Is as Bad as Not Enough
	2 Communicating Identities
		The Importance of Identity
		What Is Identity?
		The Individual and Identity
			Identity Development through Communication
			Performance of Individual Identity
		The Individual, Identity, and Society
			Racial Identity
			National Identity
			Ethnic Identity
			Gender Identity
			Sexual Identity
			Age Identity
			Social Class Identity
			Disability Identity
			Religious Identity
			Intersectionality
		Ethics and Identity
		Skills for Communicating about Identities
		Summary
			Key Terms
			Apply What You Know
		Did You Know?
			Identities in Conflict
		Alternative View
			Are Middle Eastern/North African People Also White People?
			Emerging Identity Terms
			Gender Fluidity
			Islamophobia
			Catfishing
	3 Communicating, Perceiving, and Understanding
		The Importance of Perception
		What Is Perception?
			Selection
			Organization
			Interpretation
		Perception and the Individual
			Physical Differences
			Personality and Individual Characteristics
			Cognitive Complexity
		The Individual, Perception, and Society
			The Role of Power
			The Role of Culture
			The Role of Social Comparison
			The Role of Historical Period
			Social Roles
		Ethics and Perception
		Improving Your Perception Skills
		Summary
			Key Terms
			Apply What You Know
		Communication in Society
			The Grass Is Almost Always Greener to Women Than to Men
		Did You Know?
			The Ringtone Adults Cannot Hear
PART II Developing Effective Human Communication Skills
	4 Verbal Communication
		The Importance of Verbal Communication
		What Is Verbal Communication? Functions and Components of Language
			Functions of Language
			Components of Language
		The Individual and Verbal Communication: Influences
			Gender
			Age
			Regionality
			Ethnicity and Race
			Education and Occupation
		The Individual, Verbal Communication, and Society: Language, Perception, and Power
			Language and Perception
			Language and Power
			Power and Words
			Power and Accent
			Power and Identity Labels
		Ethics and Verbal Communication
			Hate Speech
			Confirming and Disconfirming Communication
		Improving Your Verbal Communication Skills
			“I” Statements
			Become Aware of the Power of Language
		Summary
			Key Terms
			Apply What You Know
		Did You Know?
			Prescriptive versus Descriptive Approaches to Language
			Contemporary Slang
			Argot
			Language Discrimination
			Facebook and Hate Speech
		Alternative View
			Do English Speakers Need to Learn Other Languages?
	5 Nonverbal Communication
		The Importance of Nonverbal Communication
		What Is Nonverbal Communication?
		Nonverbal Communication and the Individual
			Influences on Nonverbal Communication
			Nonverbal Codes
			The Functions of Nonverbal Messages
		The Individual, Nonverbal Communication, and Society
			Nonverbal Communication and Power
			Nonverbal Communication, Prejudice, and Discrimination
		Ethics and Nonverbal Communication
		Improving Your Nonverbal Communication Skills
		Summary
			Key Terms
			Apply What You Know
		Did You Know?
			When the “OK” Sign Is Not OK
			How Much Does Nonverbal Communication Contribute to Meaning?
			Expectancy Violations
			Space Invaders
		Communication in Society
			When You Smile on the Job
		Alternative View
			Nonverbal Reciprocity or Nonverbal Complementarity?
	6 Conversational Interaction
		The Importance of Conversational Interaction
		What Is Conversational Interaction?
		The Individual and Conversational Interaction
			Fundamentals of Conversational Interaction
			Conversational Routines
		The Individual, Conversational Interaction, and Society
			Influence of Sex and Gender
			Influence of Socioeconomic Class
			Influence of Race and Ethnicity
			“Show Me How You Speak, and I’ll Tell You Who You Are”
		Conversational Ethics
		Improving Your Conversational Interaction Skills
		Summary
			Key Terms
			Apply What You Know
		Communication in Society
			Sex Differences in Sense of Smell
			Vocabulary, Social Class, and Educational Opportunity
		Did You Know?
			Becoming a More Effective Conversationalist
			Initiating Conversations
			Delivering Potentially Hurtful Messages
		Alternative View
			Men Are Sexually Coerced As Well
	7 Listening and Responding
		The Importance of Listening
		What Is Listening? Four Stages
		Listening and the Individual: Influences and Barriers
			Influences on Listening
			Barriers to Listening
		The Individual, Listening, and Society: Hierarchy, Contexts, and Community
			Social Hierarchy
			Listening in Context
			Listening and Community
		Ethics and Listening
		Improving Your Listening Skills
			Identify Poor Habits
			Strive for Mindful Listening
		Summary
			Key Terms
			Apply What You Know
		Alternative View
			Lurkers as Listeners
		Communication in Society
			The “Big Five” of Listening Competency
			Listening and Civil Dialogue
		Did You Know?
			Statistically, How Many People Are Deaf or Hard of Hearing?
PART III Communicating in Context
	8 Communication across Cultures
		The Importance of Intercultural Communication
			Increased Opportunities for Intercultural Contact
			Enhanced Business Effectiveness
			Improved Intergroup Relations
			Enhanced Self-Awareness
		What Is Intercultural Communication?
			Border Dwellers through Travel
			Border Dwellers through Socialization
			Border Dwellers through Relationships
		Intercultural Communication and the Individual: Cultural Values
			The Influence of Cultural Values on Communication
		The Individual, Intercultural Communication, and Society: Politics, History, and Power
			Political and Historical Forces
			Intercultural Communication and Power
		Ethics and Intercultural Communication
		Improving Your Intercultural Communication Skills
			Increase Motivation
			Increase Your Knowledge of Self and Others
			Avoid Stereotypes
			Strive for Empathy
			Navigating the Borderlands
		Summary
			Key Terms
			Apply What You Know
		Did You Know?
			Meeting Other Travelers Adds Depth to Argentina Visit
		Alternative View
			Immigrants
		Communication in Society
			African American TV Families: Diverse Enough?
	9 Communicating in Close Relationships
		The Importance of Communication in Close Relationships
		Close Relationships and the Individual
			Theories of Relationship Development
			Models of Relationship Development
		Communicating in Friendships and Romantic Relationships
			Initiating Relationships
			Maintaining Relationships
			Ending Relationships
			Destructive Behaviors in Close Relationships
		The Individual, Relationship Communication, and Society
		Ethics and Close Relationships
		Improving Your Close Relationship Communication Skills
		Summary
			Key Terms
			Apply What You Know
		Communication in Society
			Why Can’t Couples Talk about Their Friends with Benefits Relationships?
			The Truth about Hookup Culture on Campus
	10 Small Group Communication
		The Importance of Small Group Communication
			Reasons to Study Small Group Communication
			Advantages and Disadvantages of Group Work
		What Is Small Group Communication?
			A Small Number of People
			A Common Purpose
			A Connection with Each Other
			An Influence on Each Other
			Virtual Small Groups
		Small Group Communication and the Individual: Roles
			Types of Communication Roles
		Small Group Communication and the Individual: Leadership
			Definition of Leadership
			Trait Theory
			Functional Theory
			Style Theory
			Transformational Leadership Theory
			Servant Leadership Theory
			Leadership in Virtual Groups
		Effective Small Group Communication
			Effective Small Group Communication Practices
			Preventing Groupthink
		The Individual, Small Group Communication, and Society: Power and Diversity
			Power and Group Communication
			Cultural Diversity and Small Group Communication
			Ethics and Small Group Communication
			Improving Your Small Group Communication Skills
		Summary
			Key Terms
			Apply What You Know
		Did You Know?
			Virtual Team Technology Tools
			Introverts Can Be Leaders Too
			Handling Conflicts in Virtual Groups
			Five Tips for Running Inclusive Virtual Meetings
		Alternative View
			A Reason to Notice Conflict in Small Group Work
		Communication in Society
			COINs: Virtual Innovation
	11 Communicating in Organizations
		The Importance of Organizational Communication
		Defining Organizational Communication
			Organizations from a Communication Perspective
			Communication Function and Structure
			Organizational Culture
		Organizational Communication and the Individual
			Assimilation
			Supervisor–Subordinate Communication
			Communicating with Coworkers
			Organizational Dilemmas
		The Individual, Organizational Communication, and Society
			Societal Influences on Organizations
			Influence of Organizations on Individuals and Society
			Organizations, Communication, and Power
		Ethics and Organizational Communication
		Improving Your Organizational Communication Skills
		Summary
			Key Terms
			Apply What You Know
		Did You Know?
			Comparing Corporate Cultures
		Alternative View
			What Is a “Real Job”?
		Communication in Society
			Case Study: Antiglobalization Protests
			Employer Responses to Workplace Bullying
	12 Rhetorical Communication
		The Importance of Rhetoric
			Rhetoric’s Functions in Society
			The Advantages of Studying Rhetoric
			Truth and Rhetoric
		What Is Rhetoric? A Broader View
		The Rhetor: Rhetoric’s Point of Origin
			Ethos, Pathos, and Logos
			Social Position and Relationship to Audiences
		The Individual, Rhetoric, and Society
			Reaffirming Cultural Values
			Increasing Democratic Participation
			Bringing about Justice
			Prompting Social Change
		Ethics and Rhetoric
		Using Your Rhetorical Skills: Speaking in Public
			Understanding the Communication Event: The Synergetic Model
			Researching and Organizing Your Presentation
			Rehearsing and Delivering Your Speech
		Summary
			Key Terms
			Apply What You Know
		Did You Know?
			Frederick Douglass
			Visual Rhetoric
		Alternative View
			Twitter Activism
			PowerPoint Is Evil: Power Corrupts. PowerPoint Corrupts Absolutely
		Communication in Society
			Communication Event Checklist
	13 Mass Media and Communication
		The Importance of Mass Media
		What Are Mass Media?
		The Individual and Mass Media
			How Media Messages Affect the Individual
			How Individuals Choose Media Messages
			How Individuals Resist Media Messages
		The Individual, Mass Media, and Society
			Confirming Social Identities
			Understanding the World
			Agenda-Setting Capacity
			Interpreting Media Events
			Monitoring Media Violence
			Analyzing Media Economics
		Ethics and Mass Media
		Becoming a More Effective Media Consumer
			Be an Active Agent
			Broaden Your Media Horizons
			Talk Back
		Summary
			Key Terms
			Apply What You Know
		Communication in Society
			Watching or Not Watching 12 Years a Slave
		Alternative View
			Hostile Media Effect
			The Fantastic Four and the Disney/Fox Merger
	14 Communicating through Social and Other Interactive Media
		The Importance of Interactive and Social Media
		What Are Interactive Media?
		How Does Interactive Media Use Affect Our Communication Choices?
			Media Characteristics
		Interactive Media and the Individual
			Managing Identity
			Relationship Development
		The Individual, Interactive Media, and Society
			Gender, Age, Ethnicity, and Technology Use
			Power, Access, and Digital Inequalities
		Ethics and Interactive Media
			Ethics and Online Identity
			Privacy Issues
			Posting Ethical Messages
			Building Ethical Mediated Relationships
		Improving Your Mediated Communication Skills
			Educational Contexts
			Interpersonal Contexts
			Professional Contexts
		Summary
			Key Terms
			Apply What You Know
		Communication in Society
			The Role of Social Media in a National Health Crisis
		Alternative View
			Reclaiming Conversation
		Did You Know?
			Online Dating in a Pandemic
Glossary
References
Credits
Index
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